General Confidentiality Policy
The confidentiality policy is applicable to all products, services and web pages offered by our company. In the eventuality in which some products, services or web pages benefit from a confidentiality policy different from the general one, this will be accessible together with the product service or web page offered.
Through the confidentiality policy, we understand to define the way in which the information to which we have access through our contract with you, will be registered, collected, organizes, activated, stoked, protected and managed by PRESSLABS S.R.L. (further under the name of PRESSLABS)
Pieces of information that we collect and the way we use themWhen you require PRESSLABS services, we may ask personal information in order to identify you and in the event of contact (name / organization name, email address, contact address for the printed materials, telephone, tax attribute, etc.)
In the event of contacting the assistance department you might be asked for further information regarding your operating system, software and other technical details that can improve offering solutions for your assistance request.
Through the access of our products, services or PRESSLABS web pages, our servers will automatically collect some data, such as web application, your interaction with a service, IP address, browser type, browser language, date and time of your request.
The communication towards PRESSLABS through email can be recorded and stored in order to process your request, to respond to you claims and to improve our products, services and websites.
It is possible to use the collected information in order to provide, maintain, protect and improve our services and to develop new ones.
If we use the collected information in a different purpose than for which it was collected and presented above, we will ask consent before doing so.
PRESSLABS processes the collected information on Romanian servers and abroad. In some situations it may be possible to process the obtained information outside your country.
Security of the collected pieces of informationPRESSLABS will apply adequate technical and organizing measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
The applied measures will be according to the global technical progress so that to ashore an adequate security level in terms of risks presented by the processing and regarding the data nature which need protection.
The access to the collected data is limited to PRESSLABS employee and to our contractors, which are subject to confidentiality obligations whose violation will attract penalties stipulated by the applicable rules.
The pieces of information given out by clients, when contracting products, services or web pages are absolutely confidential.
Legal frameworkThe presented general confidentiality policy was drawn by respecting the principles set forth in legal acts with related content, namely Law No. 677/2001 on the protection of individuals regarding the processing of personal data and free movement of such data, the Law 365/2002 regarding electronic commerce and Ordinance No.130/2000 on consumer protection in distance contract conclusions and further amendment.
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