DNS section overview

This is where you can access our DNS manager and update your DNS records. We use Amazon Route53 for DNS management and below you can find some information about the type of records you will find in our dashboard. Please check this list of DNS records from Wikipedia for detailed explanation of each record type: DNS Record Types.


First thing to know is that you can have multiple domains for a single site and the list of domains can be managed in the Settings area of the Presslabs dashboard. Depending on the domains there, you'll see multiple tabs in the DNS section. Make sure to first select the domain that you want to manage before doing any operations.

Non-editable records

There are a few records in the DNS manager that you won't be able to edit because these are managed by us. This is because without those records your site won't work as expected and we want to avoid downtimes because of this. These records are the following:

  • @ -> this is the main A-record of your site and it's usually the first record from the list. We're using aliases in order to ensure our redundancy and failover
  • @, Type =┬áNS -> these are the name servers for your site. In case you're migrating from another host to Presslabs, please put these name servers in your DNS registrar, after you have the confirmation from a Presslabs engineer that your site is ready for name servers switch. They are also useful in case you want to change your DNS registrar.
  • www or other sub-domains -> in case you've added more sub-domains on the Settings page, then all their corresponding records will be read-only.

Other DNS records

There are other DNS records that you'll find in this section of the Presslabs dashboard and here's the few of them that you'll find:

  • @, Type = SPF -> these are the SPF (Sender Policy Framework) records and are used to validate that the e-mails sent from your domain are authentic and not spoofed. Please add here the corresponding SPF record for your e-mail service provider.
  • mandrill._domainkeys, Type = TXT -> this record is needed to send WordPress specific e-mails, like password reset e-mail, new comments notifications and all other WordPress specific e-mails
  • cdn, Type = CNAME -> this record can have other names depending on your preference and it's automatically generated from the sub-domain you enter in the Settings page. It should not be edited from here, but from the Settings page.