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clock Last Modified: Aug 23, 2018

Service Specifications

This is an overview of our service specifications which includes email sending, disk usage, bandwidth usage, and support for WordPress Multisite with subfolders only.

Email sending

We use for sending WordPress system emails such as password recovery, new account creation, comment notifications a third party service, Sendgrid.

We do not cap these emails, but in case you decide to send newsletters or other forms of mass communications, we kindly ask you to install your own SMTP gateway service. Make sure you check out our article The Best Use of Google’s SMTP Server for Publishers for more information.

Disk usage

We do not cap storage space, the single metric that we currently use for overage are page-views. The storage is optimised for static content, such as images, in the size of up to 6MB. Larger files such as videos, archives should be stored on specialised services such as Jumpshare.

Bandwidth usage

As a consequence of the storage optimisation for files up to 6MB, our CDN is throttling the speed for larger files, so as not to affect normal usage. There are no limitations in terms of bandwidth used, either.

WordPress Multisite

We support WordPress Multisite see Codex with subfolders only. The feature can be enabled for a new site by emailing support@presslabs.com, with no additional configuration from user perspective required.