Frequently Asked Questions about Backups

How often do you take backups of my site?

Please check our backup policy for more details.

How can I have a backup of my site?

In case you want a backup of your site's code (themes, plugins, etc.) you can have this by cloning your site's Git repository, or by using SFTP.In case you need a backup of your database or your static files (WordPress uploads), please contact our Support team and we'll gladly send download links for your backups.

Can I have regular backups outside of Presslabs' infrastructure?

We're currently working on implementing this feature, by sending daily backups to your Amazon S3 bucket.

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Still need help?

Have we not answered your question? Don't worry, you can contact us for more informationContact us

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